Tejaswi Tenneti is Director of Machine Learning at Instacart (the $8B grocery delivery platform), where his team has been building and leveraging LLM-powered search to deliver a better shopping journey for its users.
Instacart is using LLMs to suggest and interpret natural language queries, provide accurate and contextually relevant results, and enable users to try new ideas and discover new products in a more efficient manner.
In this members-only discussion, Tejaswi will share:
- An overview of the ML tech stack at Instacart
- Learnings from launching LLM-powered search (the good, the bad, and the ugly)
- Common challenges faced in integrating LLMs into the search stack
- How they're evaluating LLM responses (particularly from the lens of customer satisfaction)